Business Development Manager / Lead – Industrial Flooring & Building Solutions

Title: Business Development Lead

Location: Bangalore

Qualifications: Graduate in any discipline.

Experience:

• 3-8 years of experience in Project Sales, Construction Chemicals, Building Materials, Flooring, Waterproofing, Roofing, Industrial Products, or related industries.

Role Overview:

We are looking for a results-driven Business Development Manager to convert qualified leads into confirmed projects across our Flooring, Waterproofing, Roofing, Coatings, Construction Chemicals, and Building Solutions businesses.

This role begins after lead allocation by the Inside Sales Team and involves complete ownership of the sales cycle—from customer meetings and site surveys to proposal submission, negotiation, project closure, and billing realization.

Key Responsibilities:

Customer Meetings & Site Surveys:

• Meet and engage with customers assigned by the Inside Sales Team.
• Conduct site inspections and requirement assessments.
• Understand customer challenges and recommend appropriate technical solutions.
• Deliver professional presentations and build customer confidence.
• Coordinate with technical and execution teams for solution design and feasibility assessments.
• Maintain complete ownership of customer relationships throughout the sales cycle.

Proposal Management & Project Closure:

• Coordinate with technical teams for site surveys, costing, and proposal preparation.
• Ensure timely submission of technical and commercial proposals.
• Align proposals with customer requirements and project objectives.
• Conduct systematic follow-ups and commercial negotiations.
• Handle objections and manage competitive situations effectively.
• Convert opportunities into confirmed projects and billing.
• Drive revenue achievement through disciplined pipeline management.

Business Development & Relationship Management:

• Generate referrals from satisfied customers.
• Identify cross-selling and upselling opportunities across Maloo Group business verticals.
• Build and maintain strong relationships with:
• Architects
• Consultants
• Builders
• Contractors
• Facility Managers
• Industrial Clients
• Warehouses and Factories
• Hospitals
• Hotels
• Commercial Establishments
• Educational and Institutional Clients
• Residential Communities
• Develop local market intelligence and identify high-potential accounts.
• Expand the company's professional network and create long-term business opportunities.

Customer Satisfaction & Project Handover:

• Facilitate smooth communication between customers and execution teams.
• Support project handover and completion processes.
• Ensure customer expectations are aligned with project scope, timelines, and deliverables.
• Drive customer satisfaction, repeat business, and referral generation.

Key Performance Indicators (KPIs):

• Opportunity-to-project conversion ratio
• Project closure value
• Billing and revenue realization
• Proposal turnaround time
• Follow-up effectiveness
• Customer satisfaction and retention
• Referral generation
• Cross-sell and upsell contribution
• Pipeline management and reporting discipline

Qualifications & Experience:

• Graduate in any discipline.
• 3-8 years of experience in Project Sales, Construction Chemicals, Building Materials, Flooring, Waterproofing, Roofing, Industrial Products, or related industries.
• Strong communication, negotiation, and relationship-building skills.
• Experience handling customer meetings, site visits, proposals, and project closures.
• Self-driven, target-oriented, and comfortable with field travel.
• Knowledge of CRM tools and Microsoft Excel is preferred.
• Valid driving license required.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent negotiation and presentation abilities.
• Ability to understand technical solutions and convert opportunities into successful closures.
• Strong customer relationship management skills.
• High ownership mindset and follow-up discipline.
• Target-driven and self-motivated.
• Ability to manage multiple opportunities simultaneously.
• Proficiency in CRM software, Microsoft Excel, and reporting tools preferred.