Role Overview
Looking for a dynamic and driven Business Development (IT and Cyber Security Services) to support our growing business. The ideal candidate will have a passion for technology, strong communication skills, and a proven ability to drive IT sales, build client relationships, and close deals.
Key Responsibilities:
1. Sales & Business Development
- Identify and generate new leads for cybersecurity and IT solutions.
- Bring relationship customers and new logos to the company.
- Develop and maintain a strong pipeline of potential clients through research, networking, and outbound outreach (calls, emails, meetings).
- Understand client pain points and propose tailored IT and cybersecurity solutions to address business challenges.
- Prepare and deliver compelling sales presentations, proposals, and quotations.
- Close deals to achieve and exceed individual and team sales targets.
- Organize and prioritize tasks to effectively manage daily and weekly goals.
- Travel to client locations as required; occasional overnight stays may be necessary
2. Customer Connect & Relationship Management
- Build long-term relationships with key decision-makers (CIOs, CTOs, IT Heads, Procurement, Purchase).
- Act as the main point of contact for client accounts ensuring high levels of client satisfaction and repeat business.
- Conduct periodic business reviews with clients and explore upsell/cross-sell opportunities.
- Provide timely post-sales support and coordinate with delivery teams to ensure successful project implementation.
3. Market & Product Understanding
- Stay updated on trends in cybersecurity, IT services, emerging threats, and technology products.
- Understand the competitive landscape and contribute to market intelligence.
- Participate in product and solution training and certifications (as required).
4. Reporting & Collaboration
- Maintain accurate records of all sales activities and client communications in CRM tools.
- Submit weekly/monthly reports on sales pipeline, forecast, and achievements.
- Collaborate with pre-sales, technical, marketing, and delivery teams to align efforts and drive business.
Key Skills & Competencies:
- Experience in lead generation, client acquisition, and sales management, preferably in IT services.
- Proven experience in sales, telesales, or customer-facing roles.
- Excellent communication, presentation, and negotiation skills.
- Passionate about technology, especially IT infrastructure, cybersecurity, cloud, and enterprise software.
- Proven track record (for mid/senior roles) of meeting/exceeding sales targets.
- Strong customer orientation and stakeholder management skills.
Qualifications:
- Prior experience of Cyber Security sales and B2B IT sales is expected.
- Bachelor's degree in Business, IT, Engineering, or related field would be preferred.
- MBA would be desired preferred for senior roles.
- Certification or familiarity with cybersecurity frameworks (e.g., ISO 27001, NIST, CISSP awareness) is an advantage.
