Business Development Manager – IT

Job Summary

We are looking for an experienced and results-driven Business Development Manager – IT to drive business growth by identifying new opportunities, developing strategic client relationships, and generating revenue for our IT services and solutions.

The ideal candidate will have a strong understanding of the IT services industry, proven experience in B2B sales and client acquisition, and the ability to engage with senior stakeholders and decision-makers.

Key Responsibilities

• Identify and develop new business opportunities across target industries and markets.
• Generate qualified leads through networking, referrals, cold calling, LinkedIn, email campaigns, events, and other channels.
• Build and maintain strong relationships with CXOs, CIOs, CTOs, IT Heads, Procurement Heads, and business decision-makers.
• Understand client requirements and position appropriate IT services and solutions.
• Drive the complete sales cycle from lead generation and qualification to proposal, negotiation, closure, and account handover.
• Prepare and deliver compelling presentations, proposals, RFP/RFI responses, and commercial proposals.
• Collaborate with technical, presales, delivery, and recruitment teams to create customized client solutions.
• Maintain a healthy sales pipeline and consistently achieve monthly, quarterly, and annual revenue targets.
• Conduct market research to identify emerging technologies, competitors, industry trends, and potential clients.
• Develop account plans and strategies for acquiring new customers and expanding existing accounts.
• Negotiate contracts, pricing, commercial terms, and agreements with clients.
• Attend industry conferences, networking events, client meetings, and business forums to generate opportunities.
• Maintain accurate sales forecasts, CRM records, pipeline reports, and business development metrics.
• Build long-term partnerships and identify opportunities for upselling and cross-selling IT services.

Preferred IT Services Exposure

Experience selling one or more of the following will be an advantage:

• IT Consulting & Digital Transformation
• Application Development & Maintenance
• Cloud & DevOps
• Data & Analytics
• AI/ML Solutions
• Cybersecurity
• ERP / CRM Solutions
• Software Development
• IT Infrastructure & Managed Services
• Staffing / IT Recruitment Services
• Testing & Quality Engineering
• Enterprise Technology Solutions

Required Skills

• Strong B2B IT sales and business development experience.
• Excellent lead generation and prospecting capabilities.
• Strong understanding of the IT services and technology market.
• Proven track record of meeting or exceeding revenue targets.
• Excellent communication, presentation, negotiation, and influencing skills.
• Ability to engage effectively with senior-level stakeholders.
• Strong client relationship management skills.
• Experience working with CRM tools such as Salesforce, HubSpot, Zoho, or similar platforms.
• Strong commercial and business acumen.
• Ability to work independently as well as collaboratively with presales and delivery teams.

Key Performance Indicators (KPIs)

• New client acquisition
• Qualified leads generated
• Sales pipeline value
• Conversion rate
• Monthly/quarterly revenue
• Gross margin / profitability
• Average deal size
• Client retention and account growth
• Upselling and cross-selling revenue