Business Development Manager Hospitality

The Business Development Manager will be responsible for developing and expanding Dolphy's hospitality business in Chennai and the surrounding Tamil Nadu market. The role involves identifying upcoming hotel projects, developing relationships with key decision-makers, generating new business opportunities, and achieving assigned sales targets.

Key Responsibilities

1. Business Development & Sales

• Identify and develop new business opportunities in the hospitality sector across Chennai and Tamil Nadu.
• Generate business from hotels, resorts, serviced apartments, hotel chains, and upcoming hospitality projects.
• Achieve monthly, quarterly, and annual sales targets.
• Develop a strong sales pipeline and convert prospective leads into confirmed orders.

2. Project & Key Account Management

• Identify upcoming hotel projects, renovations, and expansion opportunities.
• Build relationships with hotel owners, developers, purchase heads, procurement teams, general managers, and project consultants.
• Develop business relationships with architects, interior designers, PMC firms, MEP consultants, and hospitality consultants.
• Track projects from the initial planning stage through product finalization, quotation, negotiation, and order closure.

3. Product Promotion & Client Meetings

• Promote Dolphy's complete portfolio of hospitality OS&E, guest room amenities, minibar solutions, washroom automation, sanitary fixtures, and entrance solutions.
• Conduct client meetings, product presentations, and demonstrations.
• Understand project specifications, brand standards, BOQs, and customer requirements.
• Prepare commercial proposals, coordinate quotations, and follow up for business closures.

4. Market Intelligence & Competitor Analysis

• Map hotels, hotel groups, upcoming projects, architects, consultants, and developers in the assigned territory.
• Monitor competitor activities, market pricing, and emerging business opportunities.
• Maintain an updated database of prospective clients and project leads.

5. Sales Coordination & Reporting

• Maintain accurate leads, opportunities, quotations, and follow-ups in the company ERP/CRM system.
• Submit regular sales reports, maintain a healthy sales pipeline, and provide accurate sales forecasts.
• Coordinate with internal sales support, operations, logistics, and accounts teams to ensure smooth order execution and customer satisfaction.
• Ensure timely collection follow-ups and adherence to approved commercial terms.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 3–6 years of experience in B2B sales, preferably in hospitality, hotel supplies, OS&E, building materials, sanitaryware, or project sales.
• Strong networking and relationship-building skills with hotel procurement teams, architects, consultants, and developers.
• Proven ability to generate leads, negotiate commercially, and close business.
• Good communication, presentation, negotiation, and interpersonal skills.
• Working knowledge of MS Excel, sales reporting, and ERP/CRM systems.
• Willingness to travel across Chennai and other assigned locations in Tamil Nadu.
• Tamil and English communication skills are preferred.