The Company
Heidrick & Struggles International, Inc. (NASDAQ: HSII) serves the executive talent and leadership needs of companies worldwide as the premier provider of leadership consulting, culture shaping, and executive search services. Pioneering the industry since 1953 Heidrick has provided quality service and built strong leadership teams through its relationships with organizations around the world. We help our clients change the world, one leadership team at a time.
The Consulting Practice
We work in partnership with our clients to accelerate performance at the organization, culture, team and individual leader levels. We enable our clients to mobilise, execute and transform with agility in a fast moving, uncertain and volatile business landscape. Our ambition is to shape the world's thinking on the leadership of organisations. We bring hard facts to the soft stuff through empirical discipline. Whether a company is undergoing a significant transformation or needs to align its leadership strategies to its business aspirations, our Heidrick Consulting (HC) Practice offers integrated, world class solutions proven to transform and accelerate performance.
We do this in four main arenas. We accelerate strategy by making responses to the environment better informed and more agile. We accelerate organisations by ensuring they are able to mobilise, execute and transform with agility. We accelerate teams by ensuring that they are able to execute at pace and across boundaries. And we accelerate leaders by assessing and developing the leadership capacity of individuals.
The global practice operates in three regions (Americas, Europe & Africa and APAC/ME) and is headed by Claire Skinner. We are building an extraordinary place to work for talented professionals, creating a true meritocracy in which expertise speaks louder than hierarchy, investing in building world-class skills, relationships and insights and practicing what we preach. It's a great time to join and grow with us. Additional information on the firm can be found at www.heidrick.com.
Our Values
- Win as One Firm We work as one firm and succeed through collaboration, inclusion and valuing diverse points of view.
- Grow with Our Clients Our clients inspire us to create innovative solutions and exceed expectations.
- Own the Results We work to make things happen and own the outcome.
- Always Act with Integrity We operate at the highest levels of ethics and integrity in all we do.
- Respect and value each individual
The Position
We are seeking a detail-oriented and analytical Data Analytics Manager to oversee data-driven decision-making processes within our professional services firm. This role will be responsible for managing data pipelines, creating insightful reports, analysing business trends, responding to RFP questionnaires, and ensuring the continuous improvement of processes, systems, and contract templates. The ideal candidate will have strong technical expertise, business acumen, and the ability to translate data insights into strategic recommendations.
Accountabilities:
- Pipeline Management: Maintain and optimize data pipelines entry to ensure seamless data flow across systems. In collaboration with BD and Partners & Principals, this role serves as the support for pipeline and data quality, including CRM data management, sales reporting and forecasting as requested.
- Reporting & Visualization: Design and generate reports and dashboards to track key performance indicators and business trends.
- Data Analysis: Conduct in-depth analyses to support business strategies, identify efficiencies, and uncover opportunities for growth.
- RFP Support: Respond to Request for Proposal (RFP) questionnaires by compiling relevant data and crafting data-driven responses. Support implementation and manage knowledge bank of an AI platform to ensure consistency and streamlining our process across H&S.
- Process & System Improvement: Continuously update and enhance internal data processes (within Salesforce and PowerBI and other relevant systems and workflows) to improve efficiency and accuracy.
- Contract Template Management: Work with operations & contracts specialist to maintain and update commercial content in contract templates to ensure compliance and consistency.
- Collaboration & Stakeholder Engagement: Work cross-functionally with internal teams, leadership, and external clients to provide data insights that drive decision-making. Coach and train relevant regional teams on data entry and revises input as needed to meet data standards
- Data Governance & Quality Assurance: Ensure data accuracy, integrity, and security while adhering to best practices and industry regulations.
Key Metrics
- Ensure timely and accurate data reporting to support business decisions.
- Maintain high standards of data integrity and governance
- Continuously improving data processes and workflows to enhance operational efficiency
- Provide proactive insights and recommendations based on data analysis
- Collaborate effectively with stakeholders to address data needs and support strategic initiatives
- Stay updated on industry trends and advancements in data analytics tools and methodologies
- Foster a data-driven culture within the organization through training and mentorship.
The Person
Qualifications & Experience
- 5+ years of experience in data analytics, reporting, or business intelligence, preferably within a professional services firm.
- Strong proficiency in data visualization tools (e.g., Power BI and Salesforce) and analytics platforms.
- Familiarity with CRM and contract management systems.
- Strong understanding of data governance, quality assurance, and best practices.
- Excellent problem-solving, critical thinking, and project management skills.
- Ability to communicate complex data insights in a clear and actionable manner.
- Ability to multi-task, prioritize, and manage time effectively.
- Resilient and determined to succeed.
- Exceptional verbal communication and presentation skills.
- Self-motivated, with high energy and an engaging level of enthusiasm. Persistent and resilient. Trained at objections management.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
- Strong computer skills, including Microsoft Office Suite.
