Location: Mysore
Work Mode: WFO
Shift: US Time shift(Night shift)
Experience: 4+ Years
About the Role:
We are seeking a highly motivated and experienced Business Development Manager (BDM) to drive growth across the North American market. As a BDM, you will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth through strategic partnerships, service sales, and account expansions.
This role requires a deep understanding of the North American IT services/staffing/digital transformation landscape, exceptional communication skills, and a strong track record of achieving sales targets.
Key Responsibilities:
1. New Business Development
- Identify, prospect, and qualify new clients in the North American region across various industry verticals (e.g., BFSI, Healthcare, Retail, Manufacturing, Hi-Tech, etc.).
- Generate leads through cold outreach (email, LinkedIn, calls), events, referrals, and partnerships.
- Conduct discovery calls and client meetings to understand business needs and position appropriate solutions.
- Create and deliver tailored presentations, proposals, and RFP responses.
2. Relationship Management
- Build long-term relationships with CXOs, procurement heads, and key decision-makers.
- Nurture and grow strategic accounts to increase wallet share through cross-selling and upselling.
- Act as a trusted advisor and single point of contact for assigned clients.
3. Sales Strategy & Target Achievement
- Meet and exceed quarterly and annual sales quotas and KPIs.
- Develop territory/account plans and sales forecasts.
- Track market trends, competitor offerings, pricing strategies, and client behaviour to refine go-to-market strategies.
4. Collaboration & Coordination
- Work closely with the delivery, recruitment, marketing, legal, and pre-sales teams to ensure successful client onboarding and project execution.
- Provide inputs to marketing teams for regional campaigns, webinars, case studies, and lead nurturing content.
5. Reporting & CRM Management
- Maintain detailed records of leads, interactions, opportunities, and pipeline in CRM tools (e.g., Pipedrive).
- Share weekly/monthly business reports and participate in review meetings.
Qualifications:
- Bachelors degree in business, Marketing, Engineering, or a related field (MBA preferred).
- 7+ years of experience in B2B business development or sales, preferably in the IT services, SaaS, staffing, or consulting domain.
- Proven track record of achieving/exceeding sales targets in North America.
- Strong understanding of the North American market dynamics, cultural nuances, and buying behaviours.
- Experience with end-to-end sales cycles, including RFPs, negotiations, and closure.
- Strong presentation, negotiation, and stakeholder management skills.
- Proficiency in CRM tools and MS Office/Google Workspace.
- Ability to work across time zones and travel occasionally (if required).
Nice-to-Have:
- Experience in IT Infrastructure Services, managed services, or consulting sales.
- Knowledge of enterprise tech stacks.
- Existing network of contacts in the North American region.
