Business Development Manager (B2B SaaS / CPaaS Sales)

Job Title: Business Development Manager (B2B SaaS / CPaaS Sales)

Location:

My Inbox Media: WeWork, K.Raheja Platinum, Sag Baug Road, Off,Andheri Kurla Rd, Marol, Andheri East, Mumbai, 400059.

Working Days: Monday to Friday

Timings: 9:30 AM 6:30 PM

About the Role

We are looking for a driven and results-oriented Business Development Manager to join our growing team in the CPaaS (Cloud Communications Platform as a Service) space. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth through B2B sales.

Key Responsibilities

• Generate new business opportunities through research, networking, and outbound prospecting (cold calls, emails, LinkedIn).
• Identify and engage potential clients across industries to promote CPaaS solutions such as SMS, voice, and API-based communication services.
• Build and maintain strong relationships with clients to ensure long-term partnerships.
• Conduct market research to understand customer needs, industry trends, and competitor offerings.
• Deliver compelling sales presentations and product demonstrations to prospective clients.
• Negotiate contracts and close deals to achieve sales targets.
• Collaborate with internal teams (Product, IT, and Operations) to ensure smooth onboarding and service delivery.
• Maintain accurate records of sales activities, pipeline, and forecasts in CRM systems.
• Stay updated on industry trends, emerging technologies, and regulatory changes.
• Handle client objections effectively and provide tailored solutions.

Required Skills & Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in B2B sales, preferably in SaaS, telecom, or CPaaS.
• Strong communication, negotiation, and presentation skills.
• Experience with CRM tools and sales pipeline management.
• Ability to work in a target-driven, fast-paced environment.
• Self-motivated with a proactive approach to problem-solving.

Preferred Qualifications

• Experience in selling cloud telephony, SMS, or API-based communication solutions.
• Familiarity with enterprise or SME sales cycles.
• Understanding of SaaS or subscription-based business models.

What We Offer

• Competitive salary with performance-based incentives
• 5-day working environment
• Opportunity to work in a fast-growing SaaS/CPaaS industry
• Career growth and learning opportunities