Partner Onboarding Executive (Full-Time | On-site)
Noida, Sector 59
20,000 25,000 / month
ThePetNest is transforming pet care in India with a comprehensive, tech-enabled ecosystem built for pet parents. We offer services like pet grooming, online/offline veterinary care, dog walking, pet boarding, and training across 25+ cities. Our platform connects pet parents with trusted service providers through a customer-first approach, powered by ThePetNest Guarantee and 24/7 support.
We're also building a scalable franchise model to empower entrepreneurs while ensuring consistent, high-quality pet care experiences across India.
We're hiring a Partner Onboarding Executive for a full-time, on-site role in Noida (Sector 59). You'll be responsible for identifying and onboarding new service partners (groomers, walkers, boarders, trainers, vets), ensuring smooth documentation, training alignment, and ongoing partner coordination.
This role is crucial to expanding and strengthening ThePetNest's partner network.
- Identify and connect with potential service partners across categories (grooming, walking, boarding, training, etc.)
- Handle end-to-end partner onboarding: screening, documentation, compliance, and activation
- Coordinate partner training and ensure alignment with ThePetNest quality standards and SOPs
- Maintain regular communication with partners to address queries and resolve issues quickly
- Ensure onboarding timelines are met, and records are updated accurately
- Support partner retention initiatives and help improve partner experience
- Collaborate with operations and support teams for smooth service fulfillment
- Proven experience in partner onboarding, vendor onboarding, or partner management
- Strong organizational and documentation skills
- Excellent communication, interpersonal, and relationship-building skills
- Ability to multitask, meet deadlines, and work in a fast-paced environment
- Comfortable using MS Office (Excel, Word, Google Sheets); onboarding tools are a plus
- Strong problem-solving mindset with a proactive approach
- Prior experience in pet care/marketplace/service industry is a plus
- Bachelor's degree in Business Administration, HR, or related field preferred
- Be part of a fast-growing brand transforming pet care in India
- High learning + real ownership in building a marketplace network
- Work with a mission-driven team that cares about pets and people
