Roles and Responsibilities:
- Respond promptly to inbound leads and inquiries.
- Conduct initial contact with potential customers via phone and email.
- Schedule and arrange online demo sessions with customers, ensuring the use of effective screen-sharing tools.
- Conduct comprehensive and engaging product demonstrations tailored to the client's needs.
- Understand customer requirements and address their questions and concerns effectively.
- Build strong and lasting relationships with potential clients.
- Guide customers through the sales process, providing consistent follow-up and support.
- Collaborate with the sales and marketing teams to ensure a seamless handover of leads.
- Achieve and exceed sales targets and performance metrics.
- Maintain accurate records of interactions and sales activities in the CRM system.
Additional Qualification and Skills:
- Bachelor's degree is mandatory.
- Exceptional interpersonal skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Ability to understand and address customer needs effectively.
- Proficiency in using virtual meeting and screen sharing tools.
- Strong organisational and time management skills.
- Goal-oriented with a passion for sales and business development.
- Ability to work independently and as part of a team.
