Business Development Executive

Who We're Looking For

• Candidates with experience on the shop floor of reputed jewellery chains.
• Strong understanding of solitaires, 4Cs (Color, Clarity, Cut, Carat) and trust-building in high-
• ticket sales.
• Digitally savvy and confident in selling via WhatsApp, calls, and video interactions.

Key Responsibilities

• Engage with inbound leads via WhatsApp, phone, video calls, and email
• Assist customers with product discovery, design options, pricing & certification
• Drive conversions for high-value and custom-made jewellery
• Maintain strong follow-up discipline to close warm leads
• Upsell complementary jewellery sets (e.g., rings with earrings)
• Log conversations, notes, and follow-up statuses into CRM tools
• Coordinate with catalog, operations, and production teams
• Offer video consultations & live jewellery demos when required
• Handle queries related to customization, engraving & delivery timelines

Requirements

• 2+ years experience in jewellery sales (diamond & bridal preferred)
• Experience with organized retail brands is an advantage
• Strong knowledge of diamonds, gold purity, hallmarking, GIA/IGI certifications

• Excellent communication skills in English & Hindi
• Comfortable using WhatsApp Web, Google Sheets, CRM & video calling tools
• Target-driven, self-motivated & emotionally intelligent
• Ability to work 6 days a week including weekends

What You'll Get

• Competitive salary + performance incentives
• Fast growth opportunities in a leading D2C luxury brand
• Exposure to digital-first jewellery retail
• Learn directly from founders & industry experts
• Customer-first culture built on trust, style & innovation