Responsibilities
- Develop in-depth knowledge of all company products and services across both domestic markets.
- Drive product portfolio expansion by identifying opportunities for new offerings in both domestic markets.
- Acquire new clients through direct outreach, networking, social media engagement, and various digital and other marketing strategies.
- Travel for client meetings across domestic markets to strengthen relationships and drive business growth.
- Actively participate in domestic and international exhibitions and provide support for both domestic exhibitions to enhance market presence.
- Initiate and execute email campaigns, marketing strategies, and branding activities to boost product visibility and generate new leads.
- Build and maintain strong relationships with existing clients to ensure customer retention and long-term engagement.
- Identify and recommend product enhancements or additional services that align with client needs.
- Negotiate with clients to secure the most competitive pricing and favourable business terms.
- Enhance technical and interpersonal skills to drive sales growth and improve client interactions.
- Analyse client feedback and implement necessary improvements to enhance customer satisfaction.
- Stay updated on market trends, regulatory requirements, and customer demands to keep product offerings relevant and competitive.
- Ensure timely payment collection to minimize defaults and maintain financial stability.
- Oversee and streamline the end-to-end purchase order process, from order entry to dispatch, ensuring smooth execution.
- Coordinate with the back-office team for seamless documentation and order dispatch.
- Collaborate with QA, R& D, and Regulatory Affairs teams to address customer queries and provide comprehensive documentation support.
- Implement and uphold the Quality Management System (QMS) under ISO 9001 or other relevant standards.
Requirements
- Bachelor's in Pharma, Biochemistry, Biotechnology, Microbiology.
This job was posted by Shreya Mishra from Meteoric Biopharmaceuticals.