Key Responsibilities
- Conduct timely client follow-ups to ensure smooth service delivery and satisfaction.
- Maintain and update lead tracking systems (CRM/Spreadsheets) for new and ongoing prospects.
- Prepare and deliver weekly and monthly business reports for management.
- Coordinate with internal teams to ensure workflow completion and task accountability.
- Assist in developing and refining sales and communication processes.
- Contribute to client relationship management and growth initiatives.
Ideal Candidate
- Strong communication and follow-up skills.
- Excellent attention to detail and time management.
- Comfortable working in a fast-paced, cross-border (IndiaAustralia) environment.
- Experience in CRM tools, Excel/Google Sheets, or client service coordination will be advantageous.
- Bachelor's degree preferred (Business, Commerce, or related field).
About Company: We are an Australian KPO for Cleartax Accountants. Our head office is in Melbourne, Australia. Also, we have been growing in Sri Ganganagar, Rajasthan, and Ahmedabad, Gujarat.
