Key Responsibilities
- Client Engagement: Respond promptly to inbound inquiries via phone, email, and chat, providing detailed information about our services and addressing any questions or concerns.
- Sales Conversion: Convert leads into sales by understanding client needs and recommending appropriate services.
- Relationship Management: Maintain and nurture relationships with existing clients to encourage repeat business and referrals.
- Market Research: Identify potential markets and clients, and develop strategies to reach them.
- Reporting: Maintain accurate records of sales activities and client interactions using CRM tools.
About Company: Elysium Groups shines in various sectors like IT/ITES, Research, Skill Development and Education. With over two decades of experience in handling global enterprises systems and operations, we expertly steer our clients through their digital transformation journey.