Key Responsibilities
- Connect with prospective and existing customers through outbound calls to introduce and promote skincare products.
- Understand customer needs and provide suitable product recommendations to drive sales.
- Follow up with interested leads, customer queries, and incomplete or abandoned purchases.
- Maintain accurate customer interaction details and update information in the CRM system.
- Generate leads, build customer relationships, and contribute towards achieving business growth targets.
About Company: The Wellness Shop is one of the leading e-commerce brands providing a range of cosmetics and wellness products based in Bangalore, India. Our values are derived from the Charaka Samhita, a Sanskrit treatise on general medicine dating back to around 1000 BC in the Indus Valley area. According to the Charaka Samhita, the human body consists of three bodily states: Vata, Pitta, and Kapha.
