Key Responsibilities
- Identify, qualify, and follow up on incoming leads from multiple channels.
- Understand client requirements and assess conversion potential.
- Contact prospects through calls, emails, and messages to explain products/services.
- Schedule meetings or demos for the sales team.
- Provide accurate product/service information to prospects.
- Share brochures, catalogs, pricing details, and other pre-sales materials.
- Maintain and update lead information in CRM or Excel sheets.
- Track lead status and ensure timely follow-ups.
- Assist the sales team with proposals, quotations, and documentation.
- Ensure smooth and complete handover of qualified leads.
- Regularly follow up to keep prospects engaged.
- Address initial objections and queries to support conversions.
- Prepare daily/weekly/monthly lead status reports.
- Share insights on lead quality, customer behavior, and prospect trends.
- Stay updated on market trends and competitor offerings.
- Provide insights to the marketing and sales teams for strategy improvements.
- Build rapport with potential customers to strengthen engagement.
- Ensure a professional, positive, and smooth pre-sales experience.
- Follow company processes, timelines, and documentation standards.
- Ensure accurate communication with internal teams at all stages.
About Company: Decormart Studio is a Bengaluru-based interior design and turnkey project execution firm specializing in personalized residential interiors. We handle end-to-end delivery from concept design, 3D visualization, material selection, production, to final site execution. With a strong focus on quality craftsmanship, transparent processes, and on-time delivery, we create spaces that are functional, modern, and uniquely tailored to each client's lifestyle. Our Experience Centre in HSR Layout enables clients to visualize designs and explore material selections in real time.
