Key Responsibilities
- Handle all inbound inquiries from corporate clients through email, calls, and WhatsApp.
- Understand client requirements (budget, occasion, quantity, customization) and recommend the most suitable gifting solutions.
- Share detailed proposals, pricing, and presentations in line with brand guidelines.
- Coordinate with internal teams — design, production, and logistics — to ensure timely execution and client satisfaction.
- Follow up consistently with leads and maintain accurate records in CRM or tracking sheets.
- Ensure all communication reflects the premium tone and professionalism of the brand.
- Manage the entire sales cycle — from inquiry to order closure and post-sale follow up.
- Build long-term relationships with clients and work towards repeat business.
- Support the sales team with insights from client interactions to refine offerings and sales strategies.
About Company: Transforming the perception of gifting culture, BoxUp is a Bangalore-based gifting company founded in 2017. BoxUp is India's premier online gifting destination that makes it easy to send a thoughtful, personalized gift box to your loved ones. Our curated selection of gifts and boxes makes gifting convenient and hassle-free for corporates and wedding return favors. We are proud to work with some of the largest organizations. Some of our clients are Lamborghini, KPMG, Spotify, Flipkart, Livspace, Bigbasket, TEDx, NetApp, Onmobile, Synctactic.ai, Siemens, and Software AG. BoxUp has the goal of bringing to life a culture of celebration through gifting and turning every special day into a memorable one.
