Key Responsibilities- Onboard patients onto the Impact Guru platform with a deep understanding of their medical and financial needs.
- Guide patients and their families through the fundraising process with empathy and professionalism.
- Educate and sell MediBuddy health insurance products to eligible patients based on their needs.
- Maintain regular follow-ups with patients to ensure smooth onboarding and service experience.
- Coordinate with internal teams (content, fundraising, sales) to ensure timely campaign launches and updates.
- Maintain accurate records of patient interactions and insurance conversions in the CRM system.
- Meet or exceed monthly targets for onboarding and insurance sales.
Qualifications - Bachelor's degree in any field (Healthcare, Business, or related fields preferred).
- 13 years of experience in operations, sales, or customer supportpreferably in healthtech, hospitals, or insurance.
- Strong communication skills in English and regional languages (Hindi, Marathi, Tamil, etc. preferred).
- Empathy and patience while dealing with patients and families.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Experience with CRM systems is an advantage.
- Prior experience in insurance or healthcare sales is a strong plus.
Interested candidates can contact us directly or send their resume to [Confidential Information] or contact us at 8591959390
