Roles And Responsibilities
- Identify, develop, and implement growth opportunities in existing and new markets.
- Build business relationships with current and potential clients to facilitate usage and retention.
- Understand client needs and offer tailored solutions.
- Answer potential client questions, follow up calls, and respond to requests for proposals.
- Make outbound calls to new and potential clients.
- Convert free customers to paid customers through plan upgrades to improve customer lifetime value.
- Generate referrals and positive reviews from clients to create Word of Mouth impact.
- Meet or exceed quotas for calls, appointments, demonstrations, and conversions/upgrades.
- Maintain a pipeline of all leads using CRM software.
- Demonstrate the product to potential customers to assess product-market fit and reduce churn.
- Work efficiently both independently and as part of a cross-functional team.
Must have
- 0-2 years of experience in US/UK/Canada customer-facing sales/onboarding roles.
- Excellent verbal and written communication skills.
- Clear, concise, and effective written and oral communication.
- Product demonstration skills are an advantage.
- Empathy towards customers and understanding their needs.
- Understanding of SAAS & Subscription Economy.
- Learning & growth mindset.
- Comfortable with proactive outreach and handling objections.
- Problem-solving skills and aptitude to improvise, adapt and overcome
- Articulate with business acumen.
- Metrics, detail-oriented, and strong time-management skills.
- Predominantly night shift working hours.
Workspace requirements
- A private workroom with the ambience to handle calls.
- Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
- Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
- Power backup (if you have frequent power cut issues).
About us
We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!
