Business Development Executive

We are looking for a Business Development Executive for our Sales team in Forsyth Lodge. Kindly apply if the following roles and responsibilities suit you:

• Industry: Hospitality / Luxury Travel
• Experience: 1 year
• Role: B2C Sales | Direct Bookings | Hotel Reservations

Key Responsibilities:

• Handle direct enquiries through calls, WhatsApp, email and website.
• Convert hotel/resort enquiries into confirmed bookings.
• Understand guest requirements and recommend suitable stay and experiences.
• Handle end-to-end reservations, including quotations, follow-ups and confirmations.
• Follow up with leads and improve enquiry-to-booking conversion.
• Upsell room categories, safari experiences, meals and other add-ons.
• Handle customer queries, objections and pricing discussions professionally.
• Maintain enquiry, follow-up and booking trackers.
• Coordinate with the reservations and operations teams for smooth guest handling.
• Achieve monthly booking and revenue targets.

Requirements:

• 1 year of experience in hotel sales, hospitality, travel sales or reservations.
• Strong communication, negotiation and convincing skills.
• Experience in B2C sales and direct customer handling.
• Strong follow-up and relationship-management skills.
• Target-oriented with a customer-first approach.
• Interest in luxury hospitality, travel and wildlife will be an advantage.

Website: www.forythlodge.com