Job Summary
We are looking for an experienced and result-oriented Business Development Executive to drive business growth for our BPO and Call Centre outsourcing services (Voice & Non-Voice). The ideal candidate will be responsible for generating leads, acquiring new clients, understanding outsourcing requirements, presenting suitable solutions, and closing B2B outsourcing deals.
Candidates should have experience in selling Inbound/Outbound Call Centre, Customer Support, Telecalling, Technical Support, Back Office, Data Processing, Chat Support, Email Support, and other outsourcing services.
Key Responsibilities
Business Development
- Identify and target potential clients requiring BPO outsourcing solutions.
- Generate leads through:
- LinkedIn prospecting
- Cold calling
- Email campaigns
- Industry databases
- Build and maintain a strong sales pipeline.
Client Engagement
- Connect with decision-makers including:
- CEO
- Founder
- Operations Head
- Customer Experience Head
- Procurement Teams
- Understand client business processes and outsourcing requirements.
Solution Selling
Present suitable BPO outsourcing solutions including:
- Voice Process Outsourcing
- Inbound Customer Support
- Outbound Sales Campaigns
- Lead Generation Services
- Technical Support
- Chat & Email Support
- Back Office Operations
- Data Entry & Processing Services
Proposal Management
- Prepare proposals, quotations, and presentations.
Required Skills
- Excellent communication and presentation skills.
- Strong B2B sales and negotiation skills.
- Experience in selling outsourcing services preferred.
- Good knowledge of BPO/Call Centre operations.
- Ability to communicate with domestic and international clients.
- Strong cold calling and email communication skills.
- Target-driven and self-motivated approach.
- Good knowledge of CRM tools.
Preferred Experience
Candidates with experience in:
- BPO Sales
- Call Centre Outsourcing Sales
- Lead Generation Services
- Customer Support Outsourcing
- International Voice Process Sales
- Healthcare BPO Sales
Qualifications
- Any Graduate
- MBA (Sales & Marketing preferred)
- Minimum 1 year of experience in B2B sales preferred
