Company Description AM2PM Support is a leading customer service outsourcing company providing reliable and cost-effective business process outsourcing solutions. The organization specializes in call answering and support services, live chat outsourcing and support, and data entry and management services. AM2PM Support also offers general IT support and email management to help clients streamline operations and improve customer experiences. Team members collaborate with a diverse range of businesses, contributing to high-quality service delivery and long-term client partnerships.
Role Description This is a full-time remote role for a Business Development Executive. The individual in this position will identify and pursue new business opportunities, build and manage a robust sales pipeline, and generate qualified leads through research, outreach, and networking. Day-to-day responsibilities include conducting client discovery calls, presenting AM2PM Support's services, preparing proposals, and supporting contract negotiations in collaboration with internal stakeholders. The Business Development Executive will maintain ongoing relationships with key accounts, monitor customer satisfaction, and provide feedback to operations and marketing teams to refine service offerings. The role also involves tracking performance metrics, reporting on results, and contributing to strategies that support revenue growth and market expansion.
Qualifications
- Candidates should possess skills in New Business Development and Business strategy.
- Candidates should possess skills in Lead Generation and pipeline management.
- Candidates should possess strong Communication skills for client interactions and presentations.
- Candidates should possess skills in Account Management and relationship building.
- Proven experience in B2B sales, business development, or customer service outsourcing is preferred.
- Ability to work independently in a remote environment and manage multiple priorities effectively.
- Comfort with CRM tools, online communication platforms, and basic data analysis.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
