Business Development Associate

Role Description The Inside Sales Specialist (Edtech) will work on-site in Bengaluru in a full-time capacity, focusing on driving sales growth for Edtech products and services. Responsibilities include identifying and qualifying leads, conducting outbound and inbound calls, presenting product offerings, and following up with prospective learners, parents, and institutional clients. The role involves maintaining accurate records in CRM tools, coordinating with marketing and operations teams, and ensuring timely responses to inquiries. The specialist will manage the full sales cycle from initial contact to closure, while maintaining high levels of customer satisfaction and adherence to company sales processes. Regular achievement of sales targets, participation in sales reviews, and contribution to continuous improvement of sales strategies are key aspects of the role.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience managing prospect pipelines in an Edtech or related domain.
• Customer Service and Customer Satisfaction focus, with the ability to handle queries, resolve concerns, and build long-term relationships.
• Excellent Communication skills, including clear verbal communication, active listening, and professional email and phone etiquette.
• Ability to work with CRM tools, basic MS Office applications, and data tracking for sales performance and reporting.
• Proven track record of meeting or exceeding sales targets in inside sales or telesales roles.
• Bachelor's degree in business, marketing, education, or a related field is preferred.
• Comfort working in a fast-paced, target-driven environment and collaborating with cross-functional teams.
• Prior experience in Edtech sales or education-related services is an advantage.