BUSINESS DEVELOPMENT ASSOCIATE

Key Responsibilities

• Make a high volume of outbound calls to potential and existing hostel owners.
• Verify hostel details, including facilities, pricing, and availability, ensuring accuracy in listings.
• Assist new hostels in the listing process by guiding them through documentation, form filling,
  
  

and updating their profiles on our platform.

• Provide detailed explanations of our platform's benefits and answer any inquiries from hostel
  
  

owners or managers.

• Follow scripts and procedures to convert leads into new hostel listings or verification
  
  

updates.

• Handle customer inquiries, complaints, and concerns promptly and professionally.
• Follow up on leads generated through marketing campaigns and inquiries from the platform.
• Ensure all listing details are up-to-date and confirm verification of hostels every 2-3 months.
• Achieve daily, weekly, and monthly call and lead generation targets.
  
  

Requirements

• Prior experience in telecalling or customer service is an advantage.
• Strong verbal communication and interpersonal skills.
• Ability to handle a large volume of calls and maintain a high level of accuracy in hostel
  
  

verification and listings.

• High attention to detail, especially when verifying hostel information and managing new
  
  

listings.

• Self-motivated with the ability to work independently and meet deadlines.
  
  

Skills: customer,communication,multitasking