The Business Development Associate is responsible for new business acquisition, and onboarding of clients.
He/She will be responsible for generating, qualifying, nurturing and closing potential leads for the cold chain delivery services that Ninja Van Singapore provides. During the onboarding period, sales associate are expected to resolve all issues that may arise from client's unfamiliarity of our services, to align client expectations with operational service levels.
Job Responsibility
- New Business Acquisition
- Schedule meetings with potential prospects to understand service requirements of clients
- Acquire new clients to increase country revenue
- Pitch operational requests to internal stakeholders to help meet clients requirements and SLAs
- Prepare sales proposals, presentation decks, profitability analysis and contract documents
- Compliance to sales process and legal compliance
- Educate clients on the basic requirements of Ninja Van's service
- Lead Generation and Qualification
- Creatively seek and reach out to key decision makers of potential leads
- Respond to and qualify inbound leads in a timely manner
- Import and maintain data of leads in Salesforce CRM
- Ensure that clients business is a good fit for Ninja Van
- Account Management
- Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
- Identify ways to increase sales revenue and wallet shares with existing accounts
- Monitor and ensure promised delivery SLAs are met
- Stakeholder Management
- Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team
Job Requirement
- Proven track record in sales or business development, with a focus on achieving targets and driving revenue growth, especially in a supply chain-related company or F&B related company.
- Good to have knowledge of the F&B space, particularly in frozen foods or consumer packaged goods
- Core Competencies:
- Demonstrated commercial and business acumen
- Proven ability to build and manage stakeholder relationships
- Strong analytical and critical thinking skills
- Solution-oriented problem solver
- Agile and adaptable to change
- Performance-focused and resilient under pressure
- Clear and persuasive communicator
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
