About the Company -
We are a B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to conveniently book flights, hotels, and holiday packages while also providing comprehensive end-to-end on-ground travel services. We currently process over INR 1000+ crore GMV (sales) and are growing rapidly.
Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!
Founding Team -
The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:
- Ashish - Co-Founder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
- Arun - Co-Founder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.
- Chirag - Co-Founder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.
What is on Offer -
- Best Combination of Salary (₹5.4 - 7.5 LPA)
- Work with a young & passionate team to excel and make an impact
- Work closely with the founders
- Fast Career Growth with fast appraisals and fast salary increase
- Super passionate team with deep conviction which has stayed together during covid.
- Very high ownership role in a fast-paced environment
- Great Culture -> No hierarchy/politics nonsense guaranteed!
Growth Path -
- GM/Director - 35-50 LPA
- Head - 18-35 LPA
- Manager - 10-18 LPA
- Associate - 5-10 LPA
What we are looking for
Roles & Responsibilities:
- The sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
- Educating members about TravClan and managing 100-200 business accounts.
- Identify opportunities to increase bookings and grow the business volume of agents through TravClan.
- Work with agents to understand their requirements and support them in expanding their travel offerings.
- Working in close interface with the finance, product, and marketing team to build better processes, products, and reach, respectively.
- Ensure strong retention of agents while continuously growing their business volume through TravClan.
- Ensuring customer delight while managing Agent's grievances related to payments, services, products etc.
- Effectively managing feedback and escalations from customers and vendors.
- Hosting country-wide offline and online events & meet-ups of members from time to time.
Desired Candidate Profile -
We are looking for candidates who:
- Have minimum 6 months of travel sales experience
- Enjoy interacting with clients and managing relationships
- Are comfortable speaking with customers and handling calls
- Demonstrate high ownership and accountability in their work
- Possess strong negotiation and communication skills
- Have a structured approach to problem-solving
- Are disciplined, hardworking, and process-oriented
- Are eager to learn and grow in a fast-paced startup environment
What you will Gain
- Exposure to the travel industry and B2B sales ecosystem
- Opportunity to work closely with cross-functional teams
- Hands-on experience in account management and revenue growth
- Strong development in business acumen and negotiation skills
Check if you fit in the role -
You Must -
- Be comfortable negotiating with suppliers and partners
- Be customer-centric and enjoy building relationships
- Enjoy speaking with clients and travel agents on calls
- Demonstrate high ownership and accountability in your work
You Can -
- Improve your business acumen by working closely with travel entrepreneurs
- Strengthen your negotiation and relationship management skills
- Gain exposure to the travel industry and B2B sales ecosystem
You Want to -
- Work in a fast-paced startup environment
- Build a career in business development and sales
- Take ownership of client relationships and revenue outcomes
This role is not ideal for someone who is -
- Not comfortable working with targets and tight timelines
- Not disciplined with structured work routines
- Not confident in handling customer queries or escalations
- Not comfortable working 10–12 hours a day in a high-performance environment
- Not comfortable with a 6-day work week (including Saturdays)
Important Points -
- Office Location- Connaught Place, Delhi
- Work Timings - 9:30 till work gets over. You are considering joining a startup. Building anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!
- Fast pace translates to fast growth and exciting responsibilities.
- ESOPs - 30% of team members have ESOPs
- Promotions - 40% of team members get promoted in 2 years
- Aggressive hikes for top performers - with median hikes 25%
