Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you.
About The Role
As a Business Data Analyst II, you will play a key role in enabling data-driven decision-making within the Global Services organization. You will gather and refine business requirements, analyze and interpret data, build dashboards and automated solutions, and collaborate closely with stakeholders to deliver insights that improve operational performance. This role offers opportunities to expand your technical skills, deepen business domain knowledge, and contribute to impactful analytics initiatives.
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Key Responsibilities
- Gather, refine, and document business requirements with limited supervision.
- Analyse internal and external datasets to uncover trends, patterns, and actionable insights.
- Build, maintain, and enhance dashboards and reports using Power BI and related tools.
- Design and maintain automated workflows using Power Automate to streamline routine processes.
- Develop intuitive, user-friendly Power Apps to support operational needs and data collection.
- Work with multiple data sources, ensuring data accuracy, consistency, and completeness.
- Identify and communicate data quality issues and recommend improvement steps.
- Produce operational metrics and clearly present insights to business leaders.
- Partner with stakeholders to identify automation opportunities and strengthen collaborative relationships.
- Stay current with analytics, visualization, and automation best practices.
- Develop understanding of various Global Services business functions and their key data elements.
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Required Qualifications
- 5-7 years of experience in a business analytics, data analysis, or similar role.
- Hands-on experience with Power BI (reports, dashboards, data modelling).
- Exposure to Power Automate or Power App is an added benefit.
- Familiar with basic SQL concepts.
- Strong analytical, problem-solving, and time-management skills.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Excellent written and verbal communication skills.
- Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
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Preferred Qualifications
- Industry certifications in analytics, Power BI, or data management.
- Familiarity with data quality concepts.
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Education
- Bachelor's degree in Business, Accounting, Computer Science, Information Systems, or a related field;
Equivalent practical experience will be considered.
Company Overview
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [Confidential Information]
