This is an exciting opportunity to join ION as a Business Consultant. As a Business Consultant, you will contribute to the success of the engagement by learning the necessary skills needed and supporting client requests following best practices.
Key Responsibilities:
- Assume hands-on Center of Excellence (COE) duties for Wallstreet Suite throughout the engagement. Those include but not limited to, Business as Usual (BAU) support, static data maintenance, managing of client s configuration, running internal processes and activities, performing minor configuration of the system, liaising with ION s Support Services team on core bugs or enhancements.
- Provide business analysis and troubleshooting to ensure the ION solution meets the client s business needs.
- Adhere to best practices for the ION solution and COE engagement.
- Follow ION documentation standards and participate in the quality review process for all deliverables.
- Keep Manager and engagement owner(s) informed regarding the status of assigned responsibilities.
- Maintain full chargeability on client account(s) as assigned and inform direct manager when you are not able to bill full time.
- Gain industry and functional expertise through client engagements and training.
- Present the Product solution to client users supervised by Principal Business Consultants or higher levels.
- Gather and document business requirements, configuration designs, test plans/results, and any other deliverables required by the engagement as determined by the engagement owner.
- Attend Product trainings to gain knowledge of the system s functionality, architecture, and components.
- Travel to customer site to work on projects as needed.
- For BAU support, must completely overlap US Eastern time coverage (8am to 5pm ET) or EMEA CET hours depending on client assignments.
Required Skills, Experience and Qualifications:
- Product Specific Qualifications:
- BAU support activities on Wallstreet Suite or similar product experience per role profile.
- BAU support for lower complexity items such as reports, internal processing.
- Wallstreet Suite experience in one or more modules is a plus.
- Technical Qualifications:
- Bachelor s Degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field.
- 1 - 4 years of relevant work experience in the applicable industry.
- One year of experience is preferred with ION or other TRM system.
- Strong client-facing skills.
- Ability to work with a team.
- Ability to work onsite at client locations.
- Good interpersonal skills.
- Good written, and oral communication skills.
- Ability to work as part of a project team structure.
- Strong analytical and problem-solving skills.
- Treasury industry experience is a plus.
- Fast learner and self-starter.
