Job title: Business Associate
Reports to: Chief of Staff
Location: Bangalore (Work from office - 5 days a week)
Role Overview
You will act as the right-hand to the Chief of Staff / Business Head owning execution, follow-up, governance, reporting and growth / program-level workstreams. You will manage cross-functional initiatives from inception to closure, maintain central financial and operational checks, build discipline around internal processes, and support strategic growth and special projects.
Key Responsibilities
- Program & Project Execution: Lead internal programs and special projects end-to-end coordinate across teams, track progress, drive follow-ups, and ensure timely closure.
- Reporting & Stakeholder Reviews: Prepare regular (weekly / periodic) decks, dashboards and status reports for leadership reviews; consolidate updates across functions; highlight risks, bottlenecks and propose next steps.
- Growth & Business-Building Workstreams: Support growth initiatives, pilots, process improvements, or new vertical experiments. Translate strategy into actionable plans and drive execution.
- Cross-Functional Coordination: Interface with multiple teams (operations, finance, product, growth, content, etc.), collate inputs, ensure alignment, manage dependencies and drive smooth collaboration.
- Process Design & Continuous Improvement: Build and document standard operating procedures (SOPs), workflows, governance frameworks ensure efficiency, clarity and accountability as business scales.
- Ad-hoc / Special Projects: Take ownership of urgent or high-impact tasks as assigned be flexible to jump across domains depending on business priority.
Candidate Profile / Requirements
- MBA (or equivalent) from a top / Tier-1 business school in India (top-ranked management institutes)
- 2+ years of work-experience post-MBA, ideally in operations, business-ops, project management, or similar roles in a dynamic / fast-paced environment.
- Highly execution oriented, with strong bias for follow-through and delivery able to own projects independently and drive them to completion.
- Strong analytical skills, comfort with numbers, basic financial understanding, and ability to manage budgets, expenses, and governance frameworks.
- Excellent communication, stakeholder management and coordination skills capable of synthesizing inputs from multiple teams and packaging into clean reports/decks.
- Proactive mindset self-starter, problem-solver, able to anticipate needs or gaps without being hand-held.
- Organized, structured, detail-oriented, with capability to set up processes and maintain discipline even under ambiguity / evolving requirements.
- Collaborative yet independent comfortable working across functions, but also capable of owning deliverables end-to-end.
What Success Looks Like
You'll be considered successful when programs and projects you manage consistently meet timelines and deliverables with high quality. Financial and operational governance remains tight budgets tracked, expenses controlled, audits (if any) pass smoothly. Reports and decks you deliver enable leadership to take informed decisions status updates are clear, risks are highlighted, progress is visible. Growth or experiment workstreams you lead should show measurable traction improved processes, new initiatives launched, cost or time efficiencies, or early business impact. And as we scale, your efforts to build robust processes and operate as a reliable glue across teams help maintain clarity, coordination, and execution discipline.
