About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Position Overview
Northern Trust is seeking a highly skilled
Specialist – Business Analyst with a Business Architecture emphasis to support
Modernization initiatives within the Client Onboarding & Lifecycle Management (COLM) capability. This role is critical to shaping and aligning business processes, capabilities, and technology solutions to deliver a seamless client onboarding experience and support strategic transformation initiatives.
In this role, you will work closely with
Product Management, Compliance/KYC, Technology, Operations, Risk, and Architecture partners to define business capabilities, assess current-state processes, identify gaps, and translate regulatory and strategic objectives into clear business models, process designs, and functional requirements.
Key Responsibilities
Business Architecture & Discovery
- Partner with Product Owners, Product Managers, Compliance/KYC, Technology, Operations, Risk, and Architecture teams to define and document business architecture components supporting KYC modernization, including business capabilities, value streams, and operating model impacts.
- Translate strategic and regulatory objectives into capability models, conceptual process flows, and functional decompositions that guide solution direction and prioritization.
- Assess current-state KYC processes and data flows to identify gaps, redundancies, risks, and opportunities for simplification and standardization.
- Ensure alignment between business processes, data concepts, and technology architecture, supporting scalability, auditability, and regulatory compliance.
Business Analysis & Delivery Enablement
- Work closely with subject matter experts across business and technology to capture, analyze, and document business and functional requirements, with an emphasis on KYC and onboarding workflows.
- Create and maintain key documentation, including business process flows, data dictionaries, operating model artifacts, and traceability documentation.
- Act as a liaison between business and technology teams to validate requirements, support solution design decisions, and ensure operational readiness.
Collaboration, Governance & Readiness
- Facilitate stakeholder discussions to drive shared understanding of KYC business needs, constraints, and trade-offs across functions.
- Participate in and contribute to Agile ceremonies such as backlog grooming, feature and story refinement, sprint planning, and retrospectives, as applicable to initiative phase.
- Support operational readiness and compliance alignment, ensuring solutions are designed with appropriate controls, handoffs, and governance considerations in mind.
Experience
Experience, Knowledge, and Skills
- For internal applications - 24 months as Senior Consultant(P3)
- 5+ years of experience in business analysis, with demonstrated exposure to business architecture, process design, or operating model work, preferably within financial services or a complex regulated environment.
- Experience supporting client onboarding, KYC, AML, or regulatory-driven transformation initiatives strongly preferred.
Skills & Knowledge
- Strong understanding of business capability modeling, process mapping, and data flow analysis.
- Working knowledge of KYC/AML regulations, operational controls, and risk management concepts.
- Ability to balance strategic discovery with practical execution, adapting depth of analysis to initiative maturity.
- Proficiency with process and modeling tools (e.g., Visio, BPMN, or similar); familiarity with Agile delivery practices is a plus.
- Excellent communication, facilitation, and stakeholder engagement skills, with the ability to operate effectively across business and technology teams.
Working With Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [Confidential Information].
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office, space, we offer fantastic amenities which include our Arrival Hub – Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.
