Business Analyst

Key Responsibilities:

• Engage with stakeholders to identify, analyse, and document business requirements for the implementation of projects.
• Work with the technical teams to configure the platform for onboarding new clients.. This may include data migration and configurations for new/existing clients.
• Work closely with the Project Manager and Project Lead to ensure requirements are fully understood and align with the project scope.
• Assist in creating test cases and validation criteria to ensure that implemented solutions meet business requirements.
• Support the user acceptance testing (UAT) process and Go live.
• Prepare and maintain business documentation and user manuals as required.
• Support to the client initially post go live.

Qualifications:

• Bachelors degree in Business Administration, Information Systems, or a related field.
• 3+ years of experience in business analysis.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Strong communication and problem-solving skills.
• Experience with project management and process mapping.