Location: Bangalore (Work from Office)
Experience: 8–12 years
Employment Type: Full-Time
About Us
TrustGrid is redefining enterprise connectivity through its next-generation integration platform. We enable seamless, secure, and scalable data exchange across systems, partners, and ecosystems.
We are looking for a Business Analyst with strong expertise in RFPs, proposal development, and technical documentation who can bridge the gap between business needs and technical solutions.
This role is ideal for someone who combines analytical thinking, structured documentation, and storytelling, with the ability to translate complex technical concepts into clear, client-ready narratives.
Key Responsibilities
RFPs, RFIs & Proposal Development
- Lead and support end-to-end RFP/RFI responses and proposal development
- Analyze client requirements and translate them into structured, compelling proposals
- Collaborate with Sales, Product, and Engineering teams to gather inputs
- Develop winning proposals with clear value propositions and solution articulation
- Ensure consistency, quality, and compliance in all submissions
Technical Documentation & Content Development
- Create and maintain high-quality:
- User guides
- API documentation
- Release notes
- Solution documents
- White papers
- Develop structured documentation using standards such as DITA/XML
- Simplify complex technical concepts into clear, user-friendly content
- Ensure version control and documentation governance
Business Analysis & Requirement Gathering
- Work with stakeholders to gather, analyze, and document business and technical requirements
- Create BRDs, FRDs, use cases, and process flows
- Translate business needs into functional specifications for engineering teams
- Support solution design and validation
Solutioning & Pre-Sales Support
- Partner with Sales teams in pre-sales engagements
- Contribute to solution design, demos, and client presentations
- Develop solution narratives tailored to client use cases
- Support bid defense meetings and client discussions
Cross-Functional Collaboration
- Work closely with Product, Engineering, Sales, and Customer Success teams
- Ensure alignment between client requirements and product capabilities
- Act as a liaison between technical and non-technical stakeholders
Quality & Process Excellence
- Establish documentation standards, templates, and best practices
- Ensure accuracy, consistency, and clarity across all deliverables
- Continuously improve proposal and documentation processes
Executive Reporting & Visibility
- Provide weekly updates to leadership/CEO on:
- RFP pipeline and submission status
- Proposal win/loss insights
- Documentation progress and priorities
- Key risks, dependencies, and timelines
- Present insights and recommendations to improve win rates and efficiency
Requirements
Must-Have
- 8–12 years of experience in business analysis, technical writing, and proposal development
- Proven experience in RFP/RFI responses and end-to-end proposal management
- Strong expertise in technical documentation (user guides, APIs, white papers, release notes)
- Experience working with structured authoring frameworks such as DITA/XML
- Ability to translate complex technical concepts into clear, compelling, client-focused narratives
- Experience across domains such as ERP, healthcare, telecom, banking, or AI-driven platforms
- Excellent written communication and stakeholder management skills
Good-to-Have
- Experience in SaaS, APIs, or integration platforms like TrustGrid
- Exposure to pre-sales and solution consulting
- Familiarity with enterprise architecture and system integrations
- Experience in fast-paced startup environments
What Success Looks Like
- High-quality, winning RFP responses and proposals
- Clear, scalable, and well-structured documentation ecosystem
- Improved proposal turnaround time and win rates
- Strong alignment between business requirements and technical delivery
- Recognition as a trusted partner to Sales, Product, and Leadership teams
TrustGrid Job Application Process
At TrustGrid, we don't just build the future of technology — we live it. Our hiring process is integrated with SynQ Social, our decentralized social platform.
Applying through SynQ is more than a step in your application; it's your first experience of the ecosystem we are building.
Why This Is a Unique Advantage for You
Showcase Your Adaptability & Curiosity
Engaging with SynQ demonstrates your openness to new technologies and evolving paradigms.
Gain First-Mover Experience in Web3
Get hands-on exposure to decentralization and emerging tech.
Join an Exclusive Insider Community
Access the TrustGrid Hiring Club on SynQ for:
- Real-time updates
- Direct interaction with the hiring team
- Networking with candidates and ambassadors
How to Apply
- Download SynQ Social (via the provided link)
- Create your profile (2–3 minutes)
- Apply via the LinkedIn job post
- Include your SynQ handle in your application
We are not just hiring analysts — we are onboarding individuals who can shape how we communicate, position, and deliver technology.
