BUSINESS ANALYST

Responsibilities:

Review existing documentation, workshops, and stakeholder interview materials to understand business objectives, current technology landscape, budgets, barriers, and organizational readiness for change.

Analyze organizational strategy, business processes, IT infrastructure, process flows, system landscapes, and pain points to identify gaps and opportunities aligned with future-state goals.

Conduct client research, software market analysis, and cross-industry benchmarking to inform technology transformation decisions.

Develop assessment outputs, including draft reports summarizing findings, recommendations, and actionable next steps.

Support the definition of future-state processes and requirements, documenting critical and unique needs to guide vendor selection and solution design.

Contribute to software evaluation activities, including RFP development, vendor response analysis, scoring, and customized vendor demonstration planning.

Support roadmap development, high-level implementation planning, and contract negotiation activities based on assessment recommendations and priorities.

Track and support project execution by maintaining schedules, status reports, RAID logs, and stakeholder communications, and by preparing meeting materials, notes, and action items using project management tools.

Qualifications:

Bachelor's degree required.

Minimum 6 year of experience in business analysis, project coordination, or consulting, with preference for technology or software evaluation exposure.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with project management tools such as Smartsheet, MS Project, or Planner is a plus.

Strong analytical, organizational, and written and verbal communication skills.

Ability to collaborate effectively within cross-functional teams while managing multiple priorities.

Comfortable working in a fast-paced, client-facing environment.

Exposure to software evaluation, vendor selection, or technology transformation initiatives.

Experience conducting strategic assessments, organizational readiness evaluations, or developing technology roadmaps.

Familiarity with RFP processes, requirements documentation, and vendor demonstrations.

• Preferred Professional certifications such as CAPM, PMP, Agile, or Lean Six Sigma are considered an advantage.