Business Analyst (Sales Operations)

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology

About the Role:

We are seeking an experienced Business Analyst to join our team. The successful candidate will be responsible for analyzing and interpreting complex data sets, identifying trends and insights, and developing actionable recommendations to support our product development and strategy.

Responsibilities:

1) Collaborate with cross-functional teams to understand business needs and translate them into data requirements.

2) Design, build, and maintain data pipelines to ensure accurate and timely collection, transformation, and analysis of data

3) Develop and maintain data dashboards, reports, and visualizations to communicate insights to stakeholders

3) Identify patterns and trends in data, and provide recommendations to improve product performance, adoption, user experience and business outcomes

4) Work with the product team to design and execute experiments to validate hypotheses and measure the impact of product changes

5) Develop and implement statistical models to support forecasting, predictive analytics, and optimization

6) Help define and monitor key performance indicators for commerce products

7) Identify opportunities for data-driven innovation and contribute to the development of new product features and capabilities.

Qualifications:

1) Bachelor's or Master's degree in Mathematics, Statistics, Computer Science, or a related field

2) 2 - 4 years of experience in data analysis, preferably in a business development environment

3) Strong analytical skills and experience with statistical analysis, data mining, and machine learning techniques

4) Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment

5) Experience with data visualization tools such as Google Data Studio or Looker.

6) Proficiency in SQL and experience with database systems such as MySQL, PostgreSQL, or HiveQL.

7) Expertise with programming languages such as Python or R is a plus

Why join us:

We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people's collective energy and unwavering focus on the customers, and that's how it will always be. We are the largest merchant acquirer in India.