Business Analyst
People Prime WorldwideThis job is no longer accepting applications
Job Description
Role & responsibilities
- Collaborate with government stakeholders to understand their business processes, pain points, and project objectives.
- Conduct requirement gathering sessions (workshops, interviews, etc.) and document Business Requirement Specifications (BRS), Functional Requirement Specifications (FRS), and Use Cases.
- Map AS-IS and TO-BE processes to support process re-engineering and digital transformation.
- Work with technical teams to ensure functional requirements are accurately translated into system features.
- Prepare and maintain documentation, including process flows, data flow diagrams, and user manuals.
- Support UAT (User Acceptance Testing) by developing test cases, coordinating user testing, and validating output.
- Monitor and evaluate project performance against defined KPIs and timelines.
- Ensure compliance with data privacy, digital governance standards, and government IT policies.
- Provide training and support to end-users and department officials.
Preferred candidate profile
- 4+ years of experience as a Business Analyst in IT/e-Governance/Public Sector projects.
- Strong knowledge of Government-to-Citizen (G2C), Government-to-Business (G2B), and Government-to-Government (G2G) service models.
- Experience in preparing SRS and other standard documentation formats used in government projects.
- Familiarity with IT systems used in public administration, citizen services, or public utilities.
- Proficiency in tools such as MS Visio, Balsamiq, Figma, JIRA, or equivalent for documentation and process modelling.
- Excellent communication, stakeholder management, and analytical skills.
More Info
Key Skills
e-Governance project management
process mapping (AS-IS/TO-BE)
requirement documentation (BRS/FRS)
UAT and validation
stakeholder management in government projects
About Company
At People Prime Worldwide, we deliver innovative IT solutions that drive business success. Our comprehensive suite of services include IT Consulting & Implementation, Staff Augmentation (T&M), and Managed Teams & Managed Services and is designed to help organisations optimise their workforce, streamline operations, and enhance technological capabilities. With a focus on agility, efficiency, and cost-effectiveness, we provide expert consulting, skilled talent, and end-to-end IT management to ensure seamless project execution. Whether you need cutting-edge IT solutions, flexible workforce expansion, or fully managed IT services, we are your trusted partner in navigating the digital landscape. IT Consulting and Implementation Services - Transforming Businesses with Scalable IT Solutions: We provide expert IT Consulting and Implementation Services, enabling businesses to optimize their technology infrastructure and streamline operations. Our specialized services cover SAP, Salesforce, ServiceNow, and Cloud Migration, helping enterprises modernize their digital ecosystem. Staff Augmentation (T&M) - IT Resources As A Service: We offer Time & Materials (T&M) Staff Augmentation, ensuring businesses can access the right talent at the right time. Whether it's short-term project support or long-term IT staffing, we provide skilled professionals to meet your requirements. Managed Teams and Managed Services - End-to-End IT Operations Without the Hassle: We provide Managed Teams and Managed Services, allowing businesses to focus on their core objectives while we handle IT operations efficiently.
