Job Description
Gather, analyze, and validatebusiness and functional requirements from stakeholders across product, technology, and operations teams.
Develop detailed BRDs, FRDs, and process workflows for payment-related enhancements and new features.
Collaborate with developers and QA to ensure accurate implementation of business logic and compliance requirements.
Participate in Agile ceremoniessprint planning, backlog refinement, and UAT reviews.
Conduct gap analysis and propose process improvements in existing payment workflows.
Support integrations with banks, payment processors, and third-party APIs.
Ensure alignment with industry regulations (PCI DSS, GDPR) and internal risk/compliance standards.
Partner with business leads to defineKPIs and success metrics for payment solutions.
Provide mentorship and guidance to junior analysts as needed.
Qualifications
Bachelor's degree in Business, Finance, Computer Science, or related field.
58 years of experience as a Business Analyst in the fintech or payment domain.
Strong understanding of payment gateways, transaction flow, settlements, reconciliation, and reporting systems.
Hands-on experience in Agile and Waterfall methodologies.
Proficient in tools such as JIRA, Confluence, and MS Visio.
Excellent analytical, communication, and stakeholder management skills.
Ability to work cross-functionally and manage end-to-end delivery of BA activities.
Knowledge of PCI DSS, EMV, tokenization, and compliance frameworks preferred.
CBAP / CCBA certification is an added advantage.
