Business Analyst Lead: Technical Support

Coordinate across functional groups to review and interpret business issues and develop accurate business requirements.

Train and partner with other Business Analysts within TA and HR to ensure consistent processes.

Work closely with internal business groups, technology teams, external vendors, ATS, CRM, Career Site/Portal, VMS, LinkedIn, and AI platforms such as Paradox (chatbot).

Perform requirements analysis and evaluate business processes to develop and implement robust solutions.

Identify areas of process improvement and lead multi-functional group reviews to drive initiatives to completion.

Complete technology testing alongside vendors and stakeholders to ensure successful release of updates.

Document initiatives thoroughly, communicate status and results, and maintain records for validation and auditing.

Gather critical information from meetings and assist in developing and communicating reporting to business groups and management.