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Idea Usher

Business Analyst (IT Services)

3-5 Years
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Job Description

A professional services firm in the IT services and enterprise software consulting sector, delivering digital transformation, application integration, and managed services to customers across industries. We build scalable, cloud-enabled solutions and process-driven platforms that improve operational efficiency and drive measurable business outcomes. This is a fully remote role open to candidates based in India, collaborating with cross-functional delivery teams and global stakeholders.

Role & Responsibilities

  • Gather, analyze, and document business and technical requirements from stakeholders across product, engineering, and operations.
  • Translate requirements into clear BRDs, user stories, acceptance criteria, process flows (BPMN/UML), and wireframes to guide delivery teams.
  • Prioritize and manage product backlog in collaboration with Product Owners and Scrum teams; facilitate backlog grooming and Sprint planning.
  • Coordinate and drive UAT, trace defects to requirements, and ensure timely closure with development and QA teams.
  • Perform data analysis and reporting to validate requirements, measure feature adoption, and recommend optimizations using SQL and BI tools.
  • Act as primary stakeholder liaison: run workshops, present solution options, and align technical design with business objectives.

Skills & Qualifications Must-Have

  • JIRA
  • Confluence
  • SQL
  • Power BI

Preferred

  • BPMN
  • Azure DevOps

Additional qualifications: Bachelor's degree in Computer Science, IT, Business or equivalent; 3+ years of experience in IT services or software delivery as a Business Analyst or similar; proven experience working with Agile/Scrum teams and with international, remote stakeholders.

Benefits & Culture Highlights

  • Fully remote role with flexible hours to support cross-timezone collaboration.
  • Opportunity to work on enterprise-grade projects and modern cloud integrations with high visibility.
  • Collaborative, meritocratic environment with focus on continuous learning and career growth.

Skills: power bi,rest,tableau,sql,uml,jira,scrum,bpmn,confluence

More Info

About Company

Job ID: 145589347