Business Analyst - HRIS

• Work closely with end users in People Operations, Client Services, Delivery, and Finance to gather requirements, understand business/system needs, and create workable user stories

• Manage user stories in Jira and drive priorities for agile execution

• Translate business requirements for development team and identify any potential impacts to existing functionality

• Assist QA team with creating comprehensive test case scenarios

• Participate in agile ceremonies, including scrum calls, sprint planning and retrospectives

• Partner with users and development team on support ticket review and resolution

• Maintain open and proactive communication with the users on the pending requirements.

• Conduct User Acceptance Testing (UAT), and coordinate execution and signoff

• Create and maintain user training materials and prepare release notes

• Conduct product training for new users and demo new features

• Collaborate with product manager on roadmap planning and prioritization

• Strengthen process discipline using appropriate performance metrics

• Perform other duties as assigned

Required Knowledge, Skills, and Experience:

• GED with 5+ years of experience or equivalent combination of education and experience required

• Experience with HRIS (Workday, ADP, etc.)

• Excellent verbal and written communication skills (in-person, via phone/video calls, instant messaging, etc.)

• Strong analytical skills and attention to detail

• Ability to multi-task and prioritize in a fast-paced work environment

• Should be comfortable to work in EST shifts