About The Company
Go Digit General Insurance is a leading innovator in the insurance industry, committed to transforming the way insurance services are delivered through cutting-edge technology and customer-centric solutions. With a focus on simplicity, transparency, and ease of access, Go Digit offers a wide range of insurance products including motor, health, property, travel, marine, and casualty insurance. The company prides itself on leveraging data-driven insights and digital platforms to provide seamless experiences to its customers, partners, and stakeholders. As a dynamic and forward-thinking organization, Go Digit continuously invests in its technology infrastructure and talent pool to stay ahead of industry trends and meet the evolving needs of its clients.
About The Role
We are seeking a highly skilled and motivated Insurance Systems Analyst to join our team at Go Digit General Insurance. The ideal candidate will play a pivotal role in bridging the gap between business requirements and technical solutions, ensuring the successful delivery of our digital insurance products. This role involves collaborating closely with internal teams such as Sales, Underwriting, Actuary, Operations, Claims, and Finance, as well as external partners, to streamline processes and enhance our service offerings. The candidate should possess a deep understanding of insurance processes, technical proficiency in SQL and API integration, and excellent communication skills. The role offers an exciting opportunity to contribute to the digital transformation journey of a rapidly growing insurance provider, impacting millions of customers across the country.
Qualifications
The ideal candidate should have a strong educational background in Information Technology, Computer Science, or related fields. Prior experience in the insurance industry, especially with general insurance products, is highly desirable. Candidates must demonstrate proficiency in end-to-end insurance processes such as quoting, policy issuance, finance, and claims management, with expertise in at least one of these areas. Hands-on experience with SQL and API integration is essential, along with a good understanding of Java, microservices, and web services, which will be considered an added advantage. Excellent interpersonal and communication skills are required to effectively liaise with cross-functional teams and external partners. A problem-solving mindset, ability to manage multiple priorities, and a proactive approach to continuous learning are also important qualities for this role.
Responsibilities
- Collaborate with internal teams including Sales, Underwriting, Actuary, Operations, Claims, and Finance to ensure clear understanding of processes and applications.
- Engage in requirements elicitation and design system solutions that align with business objectives and technical feasibility.
- Define and optimize the customer journey by analyzing touchpoints and improving user experience across digital platforms.
- Coordinate with the development team on project planning, execution, and timely delivery of software solutions.
- Participate in weekly sprint planning sessions alongside Product Managers to prioritize tasks and allocate resources effectively.
- Understand business priorities and drive process improvements and system development initiatives accordingly.
- Ensure seamless integration of APIs and data flows between systems to facilitate real-time information exchange.
- Test, validate, and troubleshoot system functionalities to maintain high standards of quality and performance.
- Stay updated on industry trends, emerging technologies, and best practices to recommend innovative solutions.
Benefits
Go Digit General Insurance offers a competitive benefits package that includes comprehensive health insurance, performance-based incentives, and opportunities for professional growth. Employees enjoy a dynamic work environment that encourages innovation and continuous learning. The company provides flexible work arrangements, wellness programs, and a collaborative culture that values diversity and inclusion. Additionally, employees have access to training resources, mentorship programs, and career advancement opportunities within a rapidly expanding organization.
Equal Opportunity
Go Digit General Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, gender, age, religion, national origin, sexual orientation, or any other protected characteristic. We believe that a diverse workforce enhances our innovation, creativity, and overall success, and we welcome applicants from all backgrounds to join our team.
