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Cybage Software

Business Analyst- Global Digital Music Distribution Operations domain

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Job Description

About Cybage:

Cybage is an information technology company specializing in outsourced product engineering and IT consulting services. With over three decades of experience, we are a leader in software development, partnering with some of the world's largest independent software vendors (ISVs) and enterprises. Our team of over 7,500 employees supports more than 250 active clients across diverse sectors, including media, software, travel, retail, healthcare, life sciences, logistics, and FinTech. At Cybage, we foster a vibrant culture rooted in fairness, inclusion, and diversity. We prioritize work-life balance in a supportive environment that nurtures creativity and delivers exceptional results. Through our philanthropic initiatives, Cybage Asha and Cybage Khushboo, we celebrate the spirit of giving and make a meaningful impact on society.

Job Description

  • As a Senior Business Analyst, you will be the critical bridge between our client's Global Digital Music Distribution Operations and our internal technical delivery teams. You will navigate the complexities of digital rights, royalty calculations, and high-volume asset distribution. You aren't just documenting requirements; you are optimizing the Supply Chain of Sound for millions of tracks across global Digital Service Providers (DSPs).
  • Lead discovery workshops with stakeholders (Labels, A&R, Finance, and Supply Chain) to elicit complex business needs.
  • Translate ambiguous business problems into high-quality User Stories with Gherkin-style Acceptance Criteria.
  • Manage and prioritize the product backlog in Jira, ensuring the dev team always has a Ready state for the next two sprints.
  • Map end-to-end workflows for Content Ingestion (audio files, artwork, metadata) and Distribution (delivery to DSPs like Spotify, YouTube, etc.).
  • Analyze and optimize DDEX (Digital Data Exchange) messaging standards to ensure seamless data flow between the client and partners.
  • Oversee requirements for Metadata Management, ensuring artist credits, ISRC, and UPC codes are handled with 100% accuracy.
  • Deep understanding of Digital Distribution, Rights Management, and Royalties (Mechanical/Performance).

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About Company

Job ID: 145745223