Business Analyst

Job Description

At GetixHealth, we believe great business decisions begin with exceptional analytics. We are looking for an experienced Business Analyst who thrives on turning complex operational and financial data into compelling visual stories that drive executive decisions and improve client outcomes.

This is not solely a reporting role. This is a highly visible analytics position supporting our Client Services leadershipteam by identifying trends, explaining why performance is changing, and recommending data-driven actions that improve operational results for both GetixHealth and our healthcare clients.

What You'll Do

BUSINESS INTELLIGENCE & DATA VISUALIZATION

• Design and maintain executive dashboards using Power BI and SSRS
• Develop visually compelling reports that simplify complex operational data
• Present performance metrics using charts, scorecards, heat maps, trend analysis, and executive dashboards
• Ensure reporting is timely, accurate, intuitive, and actionable
  
  

Performance Analytics

• Analyze operational performance across multiple healthcare revenue cycle programs, including:
• Cash Collections
• Liquidation Rates
• Inventory Composition
• Collector Performance
• Client Contract Performance
• Revenue Trends
• Contact Center Performance
• Financial Reconciliations
  
  

Move Beyond Reporting Numbers By Explaining

• Why performance changed
• What operational factors caused the change
• Whether the trend is expected or unexpected
  
  

TREND IDENTIFICATION

• Identify both expected and unexpected trends, including:
• Changes in cash collection trends
• Fluctuation in liquidation performance
• Inventory composition shifts
• Client-specific performance anomalies
• Agent productivity changes
• Staffing impacts
• Operational disposition of account bottlenecks
• System-related performance issues
• Seasonality and volume fluctuations
• Provide thoughtful recommendations supported by data.
  
  

EXECUTIVE DECISION SUPPORT

• This Business Analyst Role will report to the CRO/EVP of Client Experience, and work closely with:
• Vice President of Client Services
• Client Services Leadership team
• As well as Operations, Information Technology & Finance as part of their role.
• The Business Analyst will translate data into meaningful business recommendations that improve:
• Client satisfaction
• Revenue performance
• Financial outcomes
  
  

ROOT CAUSE ANALYSIS

• Investigate performance variances by asking questions such as:
• Why did collections decrease
• Why did liquidation rates improve
• Why is one client outperforming another
• Which operational process changed
• Is inventory composition driving performance
• Is a system enhancement impacting outcomes
• Recommend corrective actions supported by quantitative analysis.
  
  

CLIENT REPORTING

• Support Client Services by producing executive-ready reporting that helps customers understand:
• Operational performance
• Financial results
• KPI trends
• Opportunities for improvement
• Success stories
• Areas requiring corrective action
• Create reports that tell a story - not simply display numbers.
  
  

DATA INTEGRITY

• Perform reconciliations across multiple data sources
• Validate data accuracy before distribution
• Identify anomalies and discrepancies
• Ensure executive reporting is reliable and trusted
  
  

Required Qualifications

• Bachelor's or equivalent experience in Business, Analytics, Finance, Statistics, Information Systems, or related discipline
• 5-8 years of Business Analytics experience
• Strong experience creating dashboards using Power BI
• Experience developing reports using SSRS
• Dashboard creation, design & maintenance
• Advanced Microsoft Excel skills
• Strong SQL skills for querying and analyzing large datasets
• Experience working with large operational and financial databases
  
  

Preferred Experience

• Experience analyzing one or more of the following:
• Healthcare Revenue Cycle Management (RCM)
• Contact Center Operations
• Financial Analytics
• Business Intelligence
• Operational Performance Management
• Workforce Analytics
• Cash Collections
• Client Performance Reporting
• Healthcare experience is preferred but strong analytics professionals from banking, finance, insurance, consulting, or large-scale operations are encouraged to apply.
  
  

Kind Regards,

Shivani Amar

Talent Acquisition Manager

Phone : 8073921503

Email: [Confidential Information]