Business Analyst

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting the applications for the role of CNI Quality Checker- Sr Associate/Business Analyst/Assistant Manager/Manager

In this role as a Quality Checker (QC), you will be responsible for ensuring the accuracy and quality of Complex Non-Individual KYC processes and documentation. You will review and audit KYC cases completed by the Maker to ensure compliance with regulatory standards and internal policies. The role supports the bank's obligation to identify, assess and monitor files of complex non individual customers.

Responsibilities

As part of the Quality Checker team, you will be responsible for:

• Perform quality assurance reviews of KYC documentation, customer due diligence processes in line with established quality frameworks and agreed SLAs

• Identify, escalate, and report discrepancies or issues to Team Leads and/or relevant client stakeholders

• Ensure full compliance with the applicable regulatory and internal policy requirements

• Provide constructive feedback and actionable recommendations to support continuous process improvement

• Collaborate closely with KYC and AML teams to maintain high standards of quality, accuracy, and compliance

• Support the training and mentoring of new team members on quality standards and regulatory expectations

• Document review findings thoroughly, including details of audits, data reviewed, rationale for conclusions, and supporting evidence

• Maintain a strong focus on the quality and effectiveness of investigations while ensuring timely completion of assigned reviews

• Contribute to continuous improvement of KYC processes and controls

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's degree from a recognized institution

• Excellent verbal and written communication skills, with the ability to convey complex information clearly.

• Relevant year of experience as a QC with an overall relevant years of experience in end-to-end KYC

• Strong exposure to corporate clients (CIB, wholesale, or commercial banking)

• Relevant QC experience with multiple client types including Companies, Trusts, and Partnerships.

Preferred qualifications

• Strong analytical and logical reasoning skills to identify risks and red flags.

• High attention to detail with the ability to spot inconsistencies and quality gaps.

• Effective crossteam collaboration and communication with KYC/AML and operations teams.

• Proactive and detailoriented approach, driving process improvements, optimization, and enhancements to quality frameworks.

Why join Genpact

. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.