Business Analyst

We are seeking a mid-level Business Analyst with exceptional communication and documentation skills to support cross-functional business and technology initiatives. The ideal candidate will excel at translating business needs into actionable requirements and collaborating effectively with both technical and non-technical stakeholders.

• Collaborate with stakeholders to gather, analyze, and document business requirements.

• Translate complex business needs into clear functional specifications and user stories.

• Facilitate workshops, interviews, and meetings to elicit requirements and drive alignment.

• Confirm requirements, manage approvals, and ensure consistency between business and IT teams.

• Support projects throughout their full lifecyclefrom discovery through delivery.

• Develop and maintain process flows, use cases, and related documentation artifacts.

• Produce structured documentation such as BRDs, FRDs, and user stories.

• Assist in solution testing and validation to ensure alignment with business objectives.

• Communicate effectively across technical teams, business units, and leadership.

• Experience: Minimum 6 years as a Business Analyst or in a similar role.

• Documentation Skills: Proven ability to write clear, concise, and comprehensive requirements documentation.

• Stakeholder Management: Strong interpersonal and communication skills to collaborate across teams.

• Methodologies: Experience working in Agile or hybrid project environments.

• Tools:
  

  • Proficiency with workflow tools (Visio, Lucidchart).

  • Experience with documentation and project tools such as JIRA, Confluence, and Figma.

  • Familiarity with ServiceNow and SQL is a plus (ServiceNow implementation experience preferred but not required).

• Availability: Must be available to work standard business hours aligned with Eastern Standard Time (EST).