Business Analyst (Fintech)

. Analyze the complete digital lending funnel, including registration, application, underwriting, approval, and disbursement, to identify trends, gaps, and improvement opportunities.

. Analyze business and operational data to provide actionable insights to management.

. Prepare and maintain regular MIS, dashboards, and business performance reports.

. Track key business KPIs related to application volumes, approval rates, disbursement, loan size, repayment, collections, delinquency, bounce, and portfolio performance.

. Perform customer and loan-level data analysis to identify trends, anomalies, and business opportunities.

. Analyze portfolio and operational performance across different products, customer segments, channels, and business parameters.

. Work closely with Business, Operations, Risk, Underwriting, Collections, Product, and Technology teams to understand business requirements and identify process gaps.

. Conduct root-cause analysis for business and operational issues and recommend data-driven solutions.

. Evaluate the impact of changes in credit policies, processes, products, or business rules on overall business performance.

. Support management with ad-hoc analysis, business reviews, performance tracking, and decision-making reports.

. Identify opportunities for process improvement and automation to improve operational efficiency and reduce manual effort.

. Coordinate with cross-functional teams for implementation and tracking of business/process changes.

. Ensure accuracy and consistency of data across reports, dashboards, and different business sources.

. Graduate/MBA preferred candidates from Business Analytics, Finance, Economics, Statistics, or related backgrounds will be preferred..

. 2-5 years of relevant experience inBusiness Analysis, Data Analysis, MIS, or Business Operations, preferably withinFintech, NBFC, Digital Lending, or Personal Loans..

. Strong proficiency inAdvanced Excel / Google Sheets..

. Strong analytical and problem-solving skills with the ability to convert data into actionable business insights..

. Good understanding of business KPIs, funnel analysis, portfolio metrics, and performance reporting..

. Working knowledge ofSQLis preferred..

. Experience with Power BI or other reporting tools will be an added advantage..

. Strong communication and cross-functional coordination skills..

. Ability to work independently in a fast-paced, data-driven fintech environment..

Candidates with hands-on experience in Digital Lending, STPL, Personal Loans, Consumer Lending, Fintech, or NBFCs will be preferred.

Candidates should have strong exposure to business performance analysis, lending funnel analysis, MIS/reporting, data-driven decision-making, and process improvement.