Business Analyst

In This Role, Your Responsibilities Will Be:

• Work as a consultant to gather, document, and understand client business processes and requirements and as an implementer to deliver the agreed-upon functionality.
• Coordinate between teams of technical resources and business stakeholders, ensuring a thorough understanding of the technologies, systems, and processes used in achieving project objectives.
• Prepare UAT documents and run UAT with the client.
• Assist the QA team with test plans.
• Perform process mapping and process improvement.
• Ensure projects are executed on time, within budget, and with high customer satisfaction.
• Gather and document client business processes and requirements.
• Write and/or review project business requirements, process and data flows, and other related documentation.
• Maintain business cases, change requests, test plans, and issue/action tracking while making recommendations for improvement.
• Perform application gap analysis and document changes.
• Track and resolve bug/defect reports.
• Manage client-specific application configuration and change request management.
• Provide recommendations and implement changes to improve and support business activities.
• Interact with various client groups to provide analytical support.
• Assist teams with the planning and design of business processes and systems.
• Demonstrate a deep knowledge of company business procedures and objectives.
• Exhibit superior collaboration and problem-solving skills.
• Organize and perform client training sessions (formal and informal).
• Provide post-go-live support, preparing UAT documents and running UAT with clients.
• Participate in functional, regression, and performance testing.
• Perform issue triage and tracking.
• Coordinate between technical resources and business collaborators to ensure the project is completed successfully.
• Write user documentation as needed.

Who You Are:

You are proactive and focused on overcoming challenges. You can identify and seize new opportunities while persisting in accomplishing objectives despite setbacks. You have a proven track record of exceeding goals and help others achieve results.

For This Role, You Will Need:

• A minimum of 4 to 8 years experience as a Business Analyst.
• A BA/BS or master's degree in Business, Engineering, Computer Science, or a technical equivalent.
• Experience studying pipeline schematics and translating them into pipeline models.
• Data analysis experience, with an emphasis on graphics-based analytics.
• Previous experience as a Business Analyst in a project and services-oriented environment, including interaction with external clients.
• Experience with project lifecycles from requirements to support transition.
• Basic understanding or working knowledge of C#, WPF, SQL, and XML.
• Strong communication, presentation, and collaboration skills.
• Attention to detail and exemplary organizational skills.
• Willingness to travel for business (up to 50%).

Preferred Qualifications that Set You Apart:

• Oil & Gas experience.
• Experience with Visio and Access is a plus.
• Intermediate to Expert level in MS Excel, MS Word, and MS PowerPoint.
• A good balance of technical knowledge and business acumen to help the team capture, evaluate, analyze, and deliver on business needs.
• Ability to identify and effectively document issues, risks, and action items.
• Experience with new product development and release cycles in a Professional Services/Technology Solutions environment.
• Experience working with distributed and overseas teams.

Our Offer to You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer comprehensive medical and insurance coverage to meet the needs of our employees.

• We are committed to creating a global workplace that supports diversity, equity, and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.
• We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work setup where our team members can take advantage of working both from home and at the office.
• Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
• Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion:

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

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