Business Analyst-Duckcreek

Roles & Responsibilities Lead Business Analyst (Duck Creek Suite)

Strategy & Planning

• Collaborate with Product Owners and Business SMEs to strategize, plan, and gather requirements for Duck Creek Suite implementations across various lines of business and states
• Develop and communicate a shared understanding of requirements with all functional BA teams, and bridge any gaps in interpretation
• Review and evaluate the effectiveness and efficiency of the requirements gathering process; propose improvements for streamlined delivery

Execution

• Participate in sprint planning, backlog grooming, and other project planning activities
• Identify and collaborate closely with Release BA Leads to ensure alignment and timely delivery
• Triage bugs and defects with the project team and ensure timely resolution through functional BA collaboration
• Prepare and deliver reports, recommendations, and alternatives for process enhancement
• Coordinate and/or participate in User Acceptance Testing (UAT) as required
• Provide guidance and mentorship to junior business analysts

Position Requirements

Knowledge & Experience

• Proven experience in the design, development, and implementation of Duck Creek products, particularly in Property & Casualty (P&C) insurance, with a focus on Commercial and Personal Lines
• Strong project management capabilities and stakeholder coordination experience
• Deep understanding of business processes, with strong analytical, mathematical, and problem-solving abilities
• Excellent verbal and written communication, listening, and interpersonal skills
• Logical, efficient, with strong attention to detail and the ability to explain technical ideas in user-friendly language
• Self-motivated, organized, and capable of performing under pressure in a fast-paced, team-oriented environment
• Strong customer service orientation

Education & Experience

• Bachelor's degree and a minimum of 10 years of Business Analysis experience,
• OR
• Associate degree and 10+ years of experience,
• OR
• 15+ years of hands-on Business Analysis experience