Business Analyst DMS

JOB PURPOSE

Regional Coordinator for Training & implementation of Digital Applications & Digital Initiatives in MSIL Network

PRINCIPAL ACCOUNTABILITIES

• Defining SOPs for Improving the Conversions (Enquiry to Booking to Retail)
• Usage of Tools like BI (Qliksense)
• Ensuring Connected customer experience through implementation of Digital Initiatives
• Handling of Assigned Region & ensuring implementation of Digital Best Practices in the Region
• To improve quality of sales and dealer systems & Process
• Improvement in overall systems & processes
• Seeking approvals in making key decision in the assigned Zone/Region
• Handling of Outsource Manpower (Field Engineers) : 4 to 5

MAJOR CHALLENGES

• Training & Implementation of Business Objectives
• Network Coverage

COMPETENCIES

• Understanding of Automobile Business
• Good communication & presentation skills
• Logical reasoning & Analytical Skills
• Solution Oriented

a)Qualifications

B.Tech/MBA (Preferably both), MCA

b) Work Experience

2-6 Years (AM/DM)