Business Analyst - Director

Sapiens is on the lookout for a Business Analyst – Director to become a key player in our Bangalore team. If you're a seasoned Business Analyst and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

Role Summary

The BA Director is responsible for end-to-end solution design and functional leadership for multiple projects, ensuring cross-domain alignment, fully configuration-based approach by aligning customer business processes with OOTB systems processes and overall solution quality while acting as a trusted advisor to customers.

Mandatory Skills

• 15+ years of Business Analysis and solution design experience.
• Strong insurance domain knowledge in P&C in large, complex insurance implementations and proven track record in getting Customers to change/align their processes with OOTB system processes.
• Ability to lead Blueprint, Solution Design, and governance workshops.
• Strong solution governance, risk management, and decision-making skills.
• Ability to understand data models and structures of complex technology systems.
• Experience in managing BA competency development.
• Partner with delivery, product, QA, and engineering teams to ensure smooth execution of functional scope

Product Knowledge

• Expert knowledge of Sapiens core insurance applications (Sapiens IDITSuite, Sapiens Coresuite for L&P, Sapiens Reinsurance) or equivalent core applications including but not limited to Guidewire, Duckcreek, Policy400, Genesys, Ebao Tech
• Fluency across core insurance processes, configuration, and architecture.
• Ability to consider cross-product impacts including Digital and Reinsurance solutions.

AI-Related Expectations

• Use LLM/AI tools for requirements analysis, documentation, and process mapping.
• Validate AI-generated outputs for correctness, bias, hallucination, and business rule alignment.
• Use AI for SQL generation, test data creation, scenario expansion, and analytical insights.
• Building autonomous Agentic AI system to achieve various BA objectives without constant human oversight.
• Adhere to responsible AI governance, privacy, and validation disciplines.

Key Characteristics

• Strategic and end-to-end thinking.
• Trusted advisor mindset with customers and senior stakeholders.
• Strong people leadership and mentoring capabilities.
• Accountability for overall solution success.
• Adherence to defined BA performance KPIs.
• Strong analytical skills.

About Sapiens:-

Sapiens International Corporation is a global leader in intelligent insurance software solutions. With Sapiens robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For More information visit us on www.sapiens.com.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.