Functional Role: Business Analyst – CRM
Qualification: BCA/ MCA/ B Tech/BE/ MCA/ MTech
Vertical: Application Delivery
Location : Jaipur / Mumbai
Department : IT
Relevant Experience
- 3-7 years of experience in IT preferable in banks.
Competencies
- Experience of Banking (Retail or Commercial)
- Experience in the IT industry with strong background in requirement gathering, documentation, stakeholder management.
- Should understand different integration methodologies.
- Should be able to prepare overall project plan for execution of projects and prioritize based on those with large impact or horizontal level impact.
- Break Complex ideas down into concise and effective requirements.
Review Business User Stories, undertake gap analysis and prepare BRDs/Solution Documents/Approach Documents.
Responsibilities
Job Responsibilities:
- Excellent knowledge in architecting, planning, testing, and deploying of any proven CRM solution like Dynamics/CRM Next
- Good working knowledge of implementing, integration, and deployment of such CRM solution
- Experienced in defining technical architecture and software components
- Experience in working to Agile processes
- Able to map business processes to core CRM platform capabilities.
- Positive and constructive
- Strong analytical and organizational skills
- CRM development framework
Additional Responsibilities
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