Business Analyst - CASA - Associate

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank's domestic and overseas offices and Mizuho's group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS's development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What's in it for you

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS: -

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Job Description - Business Analyst – CASA Operations support | Core Banking Implementation (FLEXCUBE/ CASA)

Open Position:

• Associate (Senior Officer) (Totalexperience: 7+ years of experience in the banking domain and Business analysis.)

Role Summary

To provide business analysis and operational support for CASA processes within the core banking implementation, including process documentation, end-user testing, and support during migration and go-live activities.

Key Responsibilities

• Support CASA middle and back-office operations analysis and process design.
• Gather and analyze business requirements and process gaps.
• Support UAT & User testing, including scenario preparation and defect follow-up.
• Coordinate with business, IT, and vendor teams for issue resolution and readiness activities.
• Support migration, rollout, and post-go-live stabilization.

Required Experience

• 8–12 years of relevant experience in banking operations or business analysis.
• Strong experience in CASA operations support.
• End-user testing/UAT experience is required.

Required Skills

• CASA process knowledge
• Business requirement analysis and documentation
• UAT support and issue tracking
• Good communication and stakeholder coordination
• Proficiency in Excel, JIRA, and Confluence

Preferred Skills

• FLEXCUBE exposure
• Experience in core banking implementation or migration projects

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